SHIPPING INFORMATION

Once your order has been placed processing will begin. Orders will be processed within 3-5 days of payment. After your order has been processed it will be shipped to the address on your order. Shipping is handled by UPS/USPS. Shipping takes 2-3 business days (excluding weekends and holidays). Custom wig orders take 10-14 days to be delivered. Once your order has been shipped, you will be emailed a tracking number where you will be able to track the order status of your shipment. It is Important that you check your order before finalizing an submitting payments. We are not responsible for carrier delays due to holidays or weather conditions. No refund will be issued for a refused or abandoned shipment. We do not ship to P.O. Boxes.

REFUNDS/ EXCHANGE

At STARTRAK BEAUTY BAR we pride ourselves in providing quality products an service.
However, if you are not satisfied with the product please contact us at info@startrakbeauty.com along with your order number. We handle returns on a case by case bases. If we do allow you to return/exchange the hair must be returned within 5 business days. The product must be in its original condition and packaging (no installation, cutting, and etc). Federal law prohibits the return of hair that was been installed.Exchange will only be processed after we have received the hair an have inspected it. SPECIAL ORDERS can not be refunded or exchanged (Custom color hair, wigs) all sales final.

Contact Us

Email:info@startrakbeauty.com

 

Shop Phone:301.877.1000

 

Location:
8910 Simpson Lane Unit 2
Clinton MD, 20735

 

Please allow Startrak Beauty Bar 24 hours to respond to all emails.

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